Thursday, September 5, 2013
Why is the Chick-fil-a drive thru so weird?
Hey! I am not dead! Yay! Lack of posting has been mainly due to work being crazy busy, and general laziness in the evening. Holler! I just had to chime in real quick about the weirdness that is the Chick-fil-a drive thru.
In my work 'hood, Chick-fil-a is the Cadillac of fast food joints. They stand apart in quality along with stellar service. People are always over the top friendly, (maybe because they make a decent wage and get every Sunday off?) rarely mess up my order, and hook up the condiments upon request. They happily give you nugget sauce even when you don't order nuggets, ahem, McD's. Plus I just really like their food, and healthy options.
But I hate their weirdo drive-thru. To add insult to injury, this style of CFA restaurant has no inside. There is only a walk up window and picnic tables. Boo. But yeah, the drive-thru has two lines, and there are no less than 6 employees out in the parking lot messing up the ordering system.
Here is what happens, I get directed into a line by a chick-fil-a parking attendant person. Another person comes up to my window with a plastic menu to look at. I decide my order, drive up further to a second person who then takes my order and writes it on an index card and hands the card to me. I drive right past the ordering box onto a third person. Third person takes my index card and relays my order via his personal cell phone to someone inside. Then I get to the window, pay and get my food. It is weird, and way too much interaction with a billion people just to get a chicken sandwich.
I mean, I get it that they are trying to expedite the process as best they can, but is this really saving anyone any time? I really feel for these people too. Not only is it hotter than all get out, but add a bunch of hot running cars on top of that. Breathing in smoggy drive thru air doesn't sound too pleasant at all either. Yet they do it with a smile, while the lady at the Jack in the Box next door will throw your food into your car if you don't grab it fast enough for her liking....
I don't know, it just seems weird and unnecessary. Do they do this at your Chick-fil-a?